222700 CS Associate
The Clinical Services Associates (CSA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The CSA supports the practice by performing clinical and administrative duties as a Medical Assistant and as a Patient Services Associate. The practice will determine, based on operational need, how much time will be spent in each capacity (MA and PSA). Degree Requirements and Minimum Experience Required:
High school degree or GED required.
2 or 4 year college degree preferred.
Completion of an accredited Medical Assistant program required.
2-3 years of medical office experience, or 4 years of customer service experience, required.
Advanced degree (Associates, Bachelors, Masters) may be considered in lieu of experience.
Thorough knowledge of third party insurance coverage guidelines preferred.
Must successfully complete/pass EPIC schedgistration training/tests.
Minimum Certifications, Registry and/or Licenses Required:
MA Certification preferred (but may be required within 90 days of hire in certain geographic or complex specialty areas).
CPR Certification required.
Computer knowledge and skills required.
Ability to speak English for a business setting.
Customer-focused communication skills (verbal/written) required.
Organizational skills with exceptional attention to detail required.
Critical thinking and multi-tasking skills required.
EMR skills preferred.