Administrative Assistant

Job Summary:
The Remote Administrative Assistant will provide comprehensive administrative support to healthcare professionals, patients, and management. This role requires excellent communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

Key Responsibilities:

• Schedule and confirm patient appointments and follow-ups
• Answer and direct phone calls, emails, and correspondence promptly
• Prepare and process administrative paperwork, forms, and reports
• Assist with billing, invoicing, and insurance documentation
• Coordinate with healthcare providers, patients, and third-party vendors
• Ensure compliance with healthcare regulations and privacy standards (e.g., HIPAA)
• Support telehealth scheduling and patient communication
• Perform general administrative tasks such as data entry, filing, and inventory management
• Provide exceptional customer service to patients and staff

Qualifications:

• Proven experience as an administrative assistant, preferably in healthcare
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to handle sensitive and confidential information
• Proficiency in Microsoft Office Suite and other relevant tools
• High school diploma or equivalent; additional healthcare certification is a plus

Preferred Skills:

• Knowledge of healthcare regulations and compliance standards
• Experience with medical billing and coding
• Strong problem-solving skills and adaptability

Benefits:

• Flexible remote work environment
• Competitive salary
• Opportunities for professional development
• Supportive team culture