Lithia is one of America's largest automotive retailers featuring most domestic and import franchises. To complement Lithia's stellar collection of Automobiles from more than 250 dealerships, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants, and needs, their state-of-the-art auto repair centers are dedicated to keeping customer's cars young at heart until the day they decide to retire it.
The Class A Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve different sources of automotive problems swiftly and accurately. The Class A Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
Reasons you should work for Lithia
*****Vehicle Purchase Discounts*****
$20,000 Signing Bonus
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
$3,000 Tool Credit!
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards
Diagnose cause of malfunction
Complete all work according to the applicable safety requirements
Road-test vehicles to ensure quality of repair work
Accurately record time spent on repairs utilizing company time clocking procedures
Document work performed on repair order and document test procedures/results
Provide and maintain an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools"
Use shop supplies and materials in a practical and economical manner
Maintain an organized and clean workspace, completing a daily stall cleaning
Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Complete all required training
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training
Participate in and utilize technical training as assigned by management
Review the technical bulletins and other publications as assigned by management
Constructively communicate with other dealership personnel as required to satisfy customer needs
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers
Maintain personal grooming, hygiene, and uniform standards according to departmental policies: clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer vehicles.
Arrive at work, take breaks, and depart work at the times designated by management.
Skills and Qualifications
Must be 18 years or older
Have a high school diploma or equivalent
Have acceptable driving record and a valid driver's license in your state of residence
Have strong attention to detail
Have strong sense of urgency
Have excellent communication
Lithia is a drug free workplace. This is an equal employment opportunity workplace (regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The Class B Service Technicians require completed manufacturer training and the ability to perform repairs in the following areas with no supervision:
Lube and Maintenance Services
Heating and A/C Repair
Electrical/Electrical systems repair
Engine driveability diagnosis and repair
Additional certifications required:
Manufacturer certified in all areas listed above
Minimum of 5 ASE Certifications (should be an ASE Master Technician)
Customer Pay Proficiency Level: Greater than 105% customer pay repairs
Automotive Technical Knowledge - 5 years experience
Does the right thing, takes action, and adapts to change
Self-motivated, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance, and adapts to improve results
Thrives in a team, stays positive, lives our values
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Up to 2/3 of time: standing, walking, lifting up to 50 pounds
Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.