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Bilingual Medical Assistant / Front Desk Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Under direction of provider(s), assist with patient care, assessment and procedures.  
  • Collaborate with providers in the treatment and well-being of all patients during pregnancy.
  • Facilitate efficient flow of patients through the clinic.  Serve as a critical link between the providers and patients by managing patient phone calls and communicating results of testing, surgery schedules, procedures, etc.
  • Provide patient education regarding prenatal and post-partum care.  Facilitate a professional, personable and efficient atmosphere for the clinic.
  • Obtain vital signs, nursing history and physical assessment.
  • Review lab results and processes information to appropriate provider. 
  • Assist providers with patient assessments and procedures including prepping for vaginal exams.  Obtain pre-certs when necessary. 
  • Document patient care, procedures and patient assessments in the medical record and other clinic records.
  • Maintain neat and clean patient exam rooms and work areas; follows infection control policies and procedures in cleaning equipment and all areas of the clinic.
  • Participate in quality assessment and performance improvement activities.
  • Respond to patient phone calls and provide appropriate counsel/follow up.
  • Maintain orderly sample drug supply room and ensure appropriate documentation is maintained on dispensing of sample drugs and vitamins.
  • Work as a team with other members of the clinic to ensure the highest quality of care at all times.
  • Demonstrate positive interpersonal relations in dealing with fellow employees, patients, and providers so that productivity and positive employee relations are maximized.
  • Maintain strict patient confidentiality in accordance with clinic policy.
  • Other duties as required and assigned by the Program Manager, Providers or Delphi Operations Team.  These, on occasion, may be unrelated to the position described here.
  • Serve as bi-lingual interpreter for Spanish speaking patients translating for providers and office personnel when needed

Bilingual Medical Assistant / Front Desk Assistant

TeamHealth
Leesburg, VA
Full Time
Mid Level Career (5+ yrs experience)
Associate
Bachelor's
Certification

Published on 07/20/2022

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