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Billing and Reimbursement Coordinator

Do you enjoy using your knowledge & skill set to help make a meaningful difference in your community? Would you like to be a valuable member of a diverse, dedicated team working toward a shared mission? If so, we invite you to explore an exciting opportunity for you to work as a full-time (40hrs/wk.) Billing & Reimbursement Coordinator where your work directly supports positive outcomes for local populations.

What You Will Be Doing
As a Billing & Reimbursement Coordinator, you will manage all phases of primary, secondary, and tertiary claims submission to Medicare, Medicaid, Commercial and all other payers. Your responsibilities will include reviewing and resolving denied claims identified on Remittance Advices or billing software and working on the accounts receivable aging report weekly to resolve/rebill and address denied claims within timely filing deadlines. Additionally, you will perform client billing in alignment with organizational policies & procedures and complete direct data entry of claims through insurance websites, when needed.

What We Require

You will have a High school Diploma and one of the following:

    • 5-years experience in Behavioral/HealthCare billing 1500 HCFA/UB04 to Third party Liability.
    • Associate's Degree in Healthcare Administration, Business Administration, or related field; with 2 year's experience in Behavioral/Healthcare billing 1500 HCFA/UB04 to Third Party Liability.
    • A Certified Professional Biller (CPB) from American Academy of Professional coders (AAPC) with 2 year's experience in Behavioral/HealthCare billing 1500 HCFA/UB04 to Third Party Liability.


Strong written and verbal communication skills are essential, along with the ability to work independently and effectively research to resolve billing issues. A valid Michigan driver's license and/or lived experience with behavioral health issues are also preferred.

Who We Are

Integrated Services of Kalamazoo (ISK) (formerly Kalamazoo Community Mental Health and Substance Abuse Services, KCMHSAS) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Why Work For ISK

Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, prorated Personal Time, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is also the home of the Kalamazoo Promise!

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements/Working Conditions:
Physical Efforts
- Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.

Working Conditions - Office environment with noise from computers, copy machine, and telephones. Use of computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.

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Billing and Reimbursement Coordinator

Integrated Services of Kalamazoo
Kalamazoo, MI
Full Time
Associate

Published on 09/25/2025

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