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Business Analyst 1 - Hybrid - Texas


The Business Analyst 1 performs activities to help systems, applications and reporting that are essential to core business processes.


  • Coordinates and facilitates process improvement initiatives, new product implementations as well as system upgrades from administrative and other idea source areas.
  • Meets with department subject matter experts and judgment makers to gather and develop operational requirements for the purpose of improving on general business processes and document business requirements.
  • Facilitates business workgroups for the purpose of enhancing business processes, operations and information process flow.
  • Diagnoses problems and find solutions to meet user requirements.
  • Examines and knows business problems for the unit.
  • Analyzes user requirements, procedures and problems to automate processing or to improve existing processes.
  • Acts as a liaison between business owners, end users and the information systems solution team.
  • Develops, documents and provides ongoing management of the department standard operating procedures relative to maintaining and helping department applications and systems.
  • Ensures that business requirements are traceable and testable. Accountable for sharing and incorporating organizational best practices into business applications.
  • Utilizes internal and external sources to collect information and create written reports and visual representations for presentation and dissemination.


  • Bachelor’s degree in Business or Finance preferred; or equivalent combination of education and experience in healthcare or managed care operations, prescription benefit management (PBM) and/or business processes
  • Experience in business or quality testing and the ability to make effective business conclusions
  • Able to identify, document and help implementation of efficient business solutions
  • Proficient with PC-based systems including: Microsoft Excel, Access, PowerPoint, and the ability to learn new information systems and software programs
  • Programming language knowledge preferred
  • Excellent data and problem-solving skills
  • Proficient verbal and written communication skills
  • Excellent business and technical writing skills
  • Able to work well within a team environment and on separate projects


Our competitive benefits package includes the following

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level


  •  EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE - 2 Years of Experience

Business Analyst 1 - Hybrid - Texas

Temple, TX
Full Time

Published on 05/26/2023

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