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Call Center - Customer Service Representative

Job Description

Provide superlative service and support to customers via the phone, including:

  • Assisting customers with various inquiries in a timely manner and with a high degree of professionalism
  • Researching and resolving customer issues
  • Inputting customer information into client systems
  • Managing transactions and changes to accounts
  • Offering solutions that optimize the customer experience and retain their business

Spherion offers a competitive compensation and benefits package.

Full-time, long term role

$11/hour-$12. 50/hour

Bilingual a plus!! **Spanish & Arabic languages**

Must be available Monday - Friday 7am - 7pm

Qualifications

  • Exceptional customer service skills
  • Strong communication and problem-solving skills
  • Ability to thrive in a high-energy, fast-paced call center environment
  • Proficient in Microsoft Outlook, Word and Excel
  • Capable of resolving issues expeditiously and professionally
  • Ability to multi-task and work well under pressure
  • Team player with a positive, can-do attitude
  • Experience or specialized knowledge preferred (not required)
  • High school diploma (or equivalent) required

Call Center - Customer Service Representative

Spherion Staffing
East Lansing, MI
Full Time

Published on 01/14/2022

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