Client Services Analyst

Join our team as a Client Services Analyst to, under close guidance or supervision, develop the skills necessary and learn the basic knowledge needed to provide support to clients.

The essential functions you would be in charge of are:
• Train to provide day to day guidance and support to clients
• Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through
• Develops the interpersonal skills necessary to build effective business relationships with defined clients
• Develops an understanding of clients' potential business needs
• Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
• Provides support to other team members

To fulfill the previous fuctions, we are looking for professionals who:

• Have a Bachelor's Degree
• Count with some related work experience
• Have proficiency in Excel and SQL
• Have the ability to communicate effectively with various levels in the organization (written and oral).
• Have teh ability to carry out some analysis and information gathering to resolve problems on routine matters.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com