JOB SUMMARY/PURPOSE
- Responsible for all aspects of the daily operation of assigned facilities including staff supervision, monitoring patient flow, budgeting and acting as a liaison with patients, providers, hospital departments and administration. Position will be classified as a level I, II, or III Manager based on scope of responsibility, to include number of service lines, communities, clinics, and FTEs.
DEPARTMENT DESCRIPTION
- The Primary Care teams at Samaritan Health Services offer complete health care for all family members from newborns to seniors through their pediatric, family medicine and internal medicine providers. They encourage and offer preventive care, including annual exams, health screenings and counseling regarding health and lifestyle.
EXPERIENCE/EDUCATION/QUALIFICATIONS
- Associate degree or equivalent experience required.
- Two (2) years business process experience required, preferably in healthcare.
- Two (2) years leadership experience required.
- If responsible for a leadership development project, one (1) year experience as an SHS Clinic Operations Manager I required.
KNOWLEDGE/SKILLS/ABILITIES
- Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
- Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
- Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
- Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
PHYSICAL DEMANDS
- Rarely
  (1 - 10% of the time)
  Occasionally
  (11 - 33% of the time)
  
  Frequently
  (34 - 66% of the time)
  
  Continually
  (67 - 100% of the time)
  
  CLIMB - LADDER
  
  LIFT (Floor to Waist: 0"-36") 20-40 Lbs
  
  SQUAT Static (hold >30 sec)
  
  STAND
  
  WALK - LEVEL SURFACE
  
  WALK - INCLINE
  
  CLIMB - STAIRS
  
  BEND FORWARD at waist
  
  SQUAT Repetitive
  
  ROTATE TRUNK Standing
  
  PUSH (40-60 pounds force)
  
  PULL (40 - 60 pounds force)
  
  SIT
  
  ROTATE TRUNK Sitting
  
  REACH - Forward
  
  REACH - Upward
  
  FINGER DEXTERITY
  
  GRASP Hand/Fist
  
  PINCH Fingers
  
  MANUAL DEXTERITY Hands/wrists
  
  LIFT (Floor to Waist: 0"-36") 0-20 Lbs
  
  LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
  
  LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
  
  LIFT (Overhead: 54" and above) 0 - 20 Lbs
  
  CARRY 2-handed, 0 - 20 pounds
  
  CARRY 1-handed, 0 - 20 pounds

Clinic Operations Manager II

Clinic Operations Manager II

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