Job Description:
Company Description Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform. Destination Monro – Your Career is Here! Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here. Job Description Job Summary: The Commercial Outside Sales Representative is responsible for growing, managing and executing a client’s business plan using the provided tools, methods, and processes in order to achieve maximum client satisfaction, sales and profitability. Essential Functions:Develop and successfully execute a personal sales plan to retain current and obtain new commercial tire account businessDevelop and implement client business plans to aid the Store in exceeding its annual sales goalsFacilitate clear and open communications between clients and Store operations on requests, concerns, safety awareness, order/service fulfillment, etc.Manage and execute client account analysis, prepare and present client proposals/quotes, provide additional reporting requirements or respond to special client projectsPerform fleet inspections at client sites and make recommendations for services to meet client needs and objectivesTrack and document regular updates on daily work and client activity in Telenotes according to Monro’s policy and proceduresKeep current with industry changes in products and services and maintain comprehensive knowledge of Monro’s offerings and client baseResponsible for fully understanding competitive developments, and effectively convey Monro’s value proposition vs. competitors to current and potential clientsResponsible for working with Collections Admin to ensure assigned customers are paying in a timely manner and any disputes are quickly and satisfactorily resolvedResponsible for meeting or exceeding required sales growth and profit margin within designated sales territoryPerforms other duties as assigned Management Responsibility: The Commercial Outside Sales Representative is an individual contributor to the team and operates under the general direction of the Commercial Store Manager Qualifications Education and Experience: High School diploma or GED equivalent and a minimum of 3 years business to business sales experience, or a minimum of 3 years Retail Tire Store customer service experience; commercial tire industry sales experience preferred Knowledge & Skills:Ability to project a positive image of the company to customers, and effectively communicate verbally and in writing with a variety of internal and external customersAble to work in a fast-paced environment, and manage multiple priorities to meet established deadlines and goalsAbility to take initiative and work independently with minimal supervision, as well as effectively contribute within a team environmentStrong sales orientation and customer focusResults oriented to meet or achieve sales goalsBasic computer skillsFrequent travel requiredStrong presentation and negotiation skills Work Environment & Physical Requirements:This job operates in an automotive shop environment with visits to client sites. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)Ability to work flexible hours, days, evenings, weekends and holidaysMust be able to lift, carry and move merchandise up to 100 lbs. without assistanceFrequent standing and walking for long periods of timeFrequent squatting, bending, stooping, kneeling while performing fleet inspections Additional Information Benefits Health Insurance Dental Insurance 401K Retirement Plan with Company Match Paid vacation Paid Holidays Career Development Employee Discounts Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our Service Managers receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of Automotive Professional. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.