Customer Service Representative - Physician Business Services -Day - FT

Responsibilities

Location:
220 Popps Ferry Rd Biloxi, MS 39531.

Job Summary:
Receives customers over the phone and in person to discuss their bills and any problems they may have with billing. May provide financial counseling to the patient as well as discuss insurance details if available.

Qualifications

Required Qualifications:
Education: High school diploma or GED equivalent.

Licensure: None

Experience: One year's experience in patient and insurance billing, collections or customer service

Skills, Knowledge, Abilities: Knowledge of general office procedures and equipment. Oral and written communication skills. Customer relations skills. Ability to use a personal computer. Ability to communicate and collaborate with physicians, staff, and community to meet the patient" needs. Decisiveness, integrity, responsibility, and accountability are key to this position.

Preferred Qualifications:
Education: None

Licensure: None

Experience: One year's experience in a hospital or healthcare setting performing insurance billing, follow-up, collections or customer service.

Skills, Knowledge, Abilities: Ability to use GroupWise and Microsoft: Word, Excel, Access, Windows. Basic knowledge of billing and insurance collections, including third-party billing requirements.