Skip to main content

Director, Commercial Business Analyst


You’re driven, resourceful, and above all else - remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 23,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.


The Director – Commercial, Business Analyst is responsible for leading the Commercial Business Analyst function. An effective Director, Business Analyst advises and delivers on strategy with end-to-end digital transformation. In this role the leader works to understand overarching business strategy, and ensures members of the team work to uncover insights that deliver a best in class solutions for the Commercial organization. Guiding and working with team members to develop recommendations and solutions that are sharply focused while taking the full operating model into account, from people and intellectual capital to technology and processes. When the time comes to put technology to work, the lead ensures that team members bring a demonstrated depth of knowledge to solution design, selection and implementation.

The responsibilities of this position include direction, oversight, execution and monitoring of the requirements gathering process and documentation to support new technology implementations, continuous improvement initiatives and existing client expansion projects that are administered by the Business Technology organization, including facilitation of requirements gathering with the Business Partner team, business Subject Matter Experts and business leadership.

The Director – Commercial, Business Analyst will have responsibility for supporting the Commercial business lines with technology expertise and input of information, materials and meeting support for the business development process. This will include technology strategy, program design that aligns with the technology go forward vision and developing relationships throughout the organization that allow for extensive knowledge of the business functions, technologies that support them and how to integrate these services into a larger multi-channel commercialization approach.

  • Setting strategic direction of business requirements facilitation and documentation processes
  • Personnel development, operational management, and project assignment
  • Able to bridge the gap between business objectives and the teams working to implement solutions that meet client objectives
  • Implements continuous improvement processes to ensure the Business Analyst team is consistently delivering effective and value added requirements direction.
  • Facilitation of complex business requirements and solution-ing sessions with and within a matrix team
  • Drive project schedule and budget tracking via close coordination with assigned Project Management personnel
  • Experience working in a matrix environment and demonstrated ability to balance and coordinate multiple directions within a project and add value to the communication stream
  • Translate information learned and proposed during sales process to the implementation and operational teams
  • Help clients solve problems with available technology and processes
  • Prepare and deliver detailed operational and ‘technical’ presentations explaining services to customers and prospective customers, partnering with the business development team and business leaders, Collaborate with sales teams to understand customer requirements and provide sales support
  • Creating technical presentations and demonstrating how a product will meet client needs
  • Excellent written and oral communication skills, ability to articulate and document processes and workflows
  • Experience working in adherence and regulatory environments, and ability to balance both with flexibility in solution design

Job Requirements

Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:


  • BA/BS or equivalent experience.
  • Previous experience managing small team of direct reports
  • 5+ years of experience in an equivalent role
  • One or more years of experience working in in the Commercial side of the pharmaceutical industry
  • Extensive broad technology experience, 5+ years of experience in IT PM, BA or similar role by function
  • Ability to travel ~ up to 25%


  • Experience managing requirements facilitation and documentation process
  • Contribution to a software development/ support team in multiple roles and responsibilities for minimum of 10 years
  • Formal project management training, Exposure to the PMI methodology
  • Experience working with Multi/ Omni Channel and Data Integration projects, especially in pharmaceutical industry

Full Syneos Health Selling Solutions benefits which include:

  • Generous paid time off and company paid holidays
  • Domestic Partner Coverage for: medical, dental, vision, and voluntary life insurance
  • Medical – Cigna; Dental – Delta Dental; Vision - EyeMed
  • Company Match 401K - $0.50 per dollar up to 9% of salary
  • Eligible to participate in Employee Stock Purchase Plan
  • Flexible Spending Accounts: Health Care and Dependent Care
  • Company-paid Basic Term Life Insurance at 2x base salary
  • Optional Supplemental Term Life Insurance (100% employee paid): for employee, spouse/domestic partner, and children.
  • Company-paid Short and Long Term Disability
  • Optional Supplemental Short and Long Term Disability (100% employee paid): employee only
  • Employee Assistance Program
  • Tuition reimbursement
  • Referral bonuses
  • Dedicated training and support

Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry.

Apply Now var button = document.getElementById('apply--top'); button.addEventListener( 'mouseup', function() { fbq('track', 'InitiateCheckout'); }, false );

Recent Job Searches
Sales-Field Jobs - 4 minutes All Jobs - 4 minutes

Recently Viewed Jobs
Pharmaceutical Sales Representative - 4 minutes Pharmaceutical Sales Representative - 4 minutes Territory Business Manager - 4 minutes Professional Sales Representative - 4 minutes Pharmaceutical Sales Representative - 4 minutes

Recommended Jobs
Oncology Sales Representative Sales Representative Immunology Specialist Sales Representative Sales Representative - Primary Care

Share this job


Director, Commercial Business Analyst

New Jersey
Full Time

Published on 10/18/2019