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Electronic Billing Specialist

  • Position Summary

    • The Electronic Billing Specialist is responsible for the electronic billing process. Responsible for completing timely and accurate initial claims to payers following prescribed policies and procedures.
    • The Electronic Billing Specialist's decisions and actions with patients and families are determined in an ethical manner practicing compassion and respect for the inherent dignity, worth and unique attributes of each person. Effectively communicates with patients/families, visitors, colleagues, physicians, leadership, and volunteers. All areas of work are provided to achieve and maintain top decile results and outcomes for patient experience, quality, and patient safety. The Electronic Billing Specialist follows and adheres to ARHS policies and procedures, regulatory requirements, and standards of behavior.
    • The Electronic Billing Specialist demonstrates the ARHS Mission, Vision, and Values in action and approaches work in a way that reflects a bias for action, efficiency, and personal accountability. The Electronic Billing Specialist demonstrates professional conduct, effective communication, and effective delegation of tasks. Effectively and professionally manages working relationships with coworkers, physicians, and all ARHS team members in a way that promotes a healthy work environment. Performs duties under general supervision. Always assists coworkers, patients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope of practice and license.
  • Position Qualifications

    • Minimum Education

      • High School Diploma or GED required.
      • Associate Degree in Business, Finance, or related field is preferred
    • Experience

      • 3 years of experience in patient billing required
      • Previous supervisory experience is preferred
    • Required Registration/License/Certification

      • Licensure not required
      • No certification required
    • Knowledge, Skills and Abilities

      • Ability to communicate courteously and effectively with the public, patients, family, staff, and physician and acts within the chain of command, utilizing positive verbal and non-verbal skills
      • Knowledge of medical billing and insurance claim filing and works with billing and collections software
      • Knowledge of the continuum of care provided in the organization.
      • Ability to demonstrate exceptional customer service to patients, family, staff, and physicians
    • Physical Demands

      • Lifts, positions, pushes, pulls, and/or transfers up to and greater than 30 pounds
      • Manual dexterity and mobility
      • Prolonged, extensive or considerable sitting/standing/walking
      • Bending, squatting, twisting, and turning
      • Near acuity: ability to see clearly at 20 inches or less
    • Working Conditions

      • Rarely exposed to the risk of bloodborne diseases
      • May be exposed to hazards from electrical/mechanical/power equipment, odorous chemicals and specimens, and unpleasant elements (accident, injury, slippery surfaces, uneven surfaces), etc.
      • May be subject to irregular hours (days, evenings, nights, weekends, holidays) and emergencies
      • Continuous sitting, standing and walking long periods = to or greater than > 8 hours per shift
      • Speaking, reading, and writing, expanded > 8 hours per day
      • May be exposed to vibration and cramped spaces
      • May on occasion lift, carry, push, and/or pull > 30 lbs.
      • May bend, squat, kneel, twist, turn, and reach
      • Hand, finger, and wrist repetition and moderate dexterity
      • Exposed to close eye work
      • May be exposed to ionizing/nonionizing radiation exposure, including x-ray and microwave

Electronic Billing Specialist

Appalachian Regional Healthcare System
Boone, NC
Full Time

Published on 03/02/2023

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