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Enrollment and Billing Rep

Company Description

We are actively seeking aMember Enrollment and Billing Repto join our team in Meridian, ID! If you re interested in hearing more, please apply today!

Note - this is a 12 month contract to start with no promise to extend or go perm, although it is likely.

The EBR helps with processing membership-related enrollment records and reconciliation of bill/coupon payments. This is predominantly office work , with a small component of customer service may respond via email or phone to inquiries related to enrollment/billing. Attention to detail, can follow directions/workflows, problem solving/decision making skills, general office skills will be needed.

Requirements for Healthcare Member Enrollment and Billing Rep :

  • 2+ years of experience working in healthcare insurance setting
  • Strong customer services skills
  • Prior experience with customer service in accounting, billing, banking or similar environment.
  • HS Diploma or GED

Daily Responsibilities for Healthcare Member Enrollment and Billing Rep :

  • Process new member enrollments, member change requests and terminations. May handle some non-standard enrollments
  • Perform standard and moderate complexity group level enrollment for health and ancillary products.
  • Maintain membership records
  • Address standard issues related to the administration of eligibility of subscribers/members based on federal/state guidelines and external and internal governing agencies.
  • Process billing inquiries and reconciliation. Research billing errors and perform or initiate reverse transactions as necessary.
  • Research and respond to enrollment errors by telephone or in writing, communicate errors, corrective actions being taken, and/or policies and procedures being enacted.
  • Receive and place telephone calls to answer questions or obtain information relating to membership and enrollment, group/individual records, and group/individual contracts. Handle general billing and enrollment inquiries from brokers, benefits administrators, and members.

Hours for Healthcare Member Enrollment and Billing Rep:

  • 40 hours a week, Monday - Friday 8-5

Advantages of this Healthcare Member Enrollment and Billing Rep Opportunity:

Salary is based on experience, tenure (very competitive with market place)

Next Steps:

If you re interested in speaking in more detail, please apply today! We are scheduling interviews ASAP.

Enrollment and Billing Rep

Meridian, ID
Full Time

Published on 11/25/2021

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