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Front Desk Billing Clerk WHC


Duties may include but not necessarily be limited to the following:

Accurately enters data and maintains current computer files of all patient demographics, insurance and account information. Accurately enters payments received on accounts, applying payments to existing charges and appropriately ensures account balances are paid currently and correctly through third party payers as well as patient payments.

Reconciles and balances daily Deposit Slip Report. Verifies insurance benefits on new and established patients, documenting coverage, deductible and contractual conditions for billing and collection purposes. Scans in insurance cards on every visit. Sets tickets to correct payer source.

Communicates with patients and family members in both English and Spanish regarding projected charges, office polices, collection procedures, available programs i.e. BCCS, DSHS, HTW etc. as necessary.

Closely monitors accounts with pending Medicaid or other funding sources. Reviews aging patient tickets and makes collection efforts and documents accordingly.

Reviews credit balance tickets assigned and refers tickets to Supervisor if adjustments and or refund requests are needed.

Assists with any statistical or special reporting required by Supervisor or Administration. Obtains required signatures on insurance authorization , Medicaid acknowledgment forms and updates consent forms. Assists in the annual registration renewal process. Ensures all patients are given a receipt for payment. Provides and documents payment arrangements for outstanding balances and follows up on payment arrangements that have been made.

Will be crossed trained in all registration duties. Will attend in-service training and SCF educational programs. Responsible for their own safety as well as the safety of others.

SPECIAL INSTRUCTIONS: This position requires handling of cash, collections, payments and billing and as such will require taking no less than five(5) consecutive days of accrued annual leave days per year. Therefore, five (5) of the accrued annual leave days will be reserved for this purpose.


High school diploma or GED. Graduate of an accredited Medical Office Specialist program with minimum of one year billing experience in a medical or hospital setting or two years billing in a medical or hospital setting. Applicants must be familiar with private insurance, Medicare and Medicaid claims filing. Must be bilingual (English/Spanish).

Front Desk Billing Clerk WHC

Su Clinica
Brownsville, TX
Full Time

Published on 11/24/2021

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