JOB SUMMARY/PURPOSE
- Provides reception and administrative support services to patients and providers within and outside the SHS system.
DEPARTMENT DESCRIPTION
- Bariatric Surgery combines outstanding medical quality with a compassionate, comprehensive follow-up program. Our approach focuses on four key components to ensure greater outcomes and long-term success for our patients: evaluation, education and program overview, surgery and hospital care, and follow-up and support.
EXPERIENCE/EDUCATION/QUALIFICATIONS
- High school diploma or equivalent required.
- Experience or training with computer applications required.
- One (1) year experience and/or training in a position of similar responsibility and complexity preferred.
- Experience or training in medical/insurance terminology preferred.
- Experience with practice management scheduling systems preferred.
KNOWLEDGE/SKILLS/ABILITIES
- Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
- Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
- Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
- Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
PHYSICAL DEMANDS
- Rarely
  (1 - 10% of the time)
  Occasionally
  (11 - 33% of the time)
  
  Frequently
  (34 - 66% of the time)
  
  Continually
  (67 - 100% of the time)
  
  WALK - INCLINE
  
  LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
  
  LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
  
  LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
  
  CARRY 1-handed, 0 - 20 pounds
  
  CARRY 2-handed, 0 - 20 pounds
  
  SQUAT Repetitive
  
  SQUAT Static (hold >30 sec)
  
  PUSH (0-20 pounds force)
  
  PULL (0-20 pounds force)
  
  STAND
  
  CLIMB - STAIRS
  
  KNEEL (on knees)
  
  REACH - Upward
  
  SIT
  
  WALK - LEVEL SURFACE
  
  BEND FORWARD at waist
  
  ROTATE TRUNK Sitting
  
  ROTATE TRUNK Standing
  
  REACH - Forward
  
  MANUAL DEXTERITY Hands/wrists
  
  FINGER DEXTERITY
  
  PINCH Fingers
  
  GRASP Hand/Fist

Front Office Specialist I

Front Office Specialist I

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