Hospital Operations Supervisor (Baltimore/Washington Campus)

We are looking for a kind, professional, positive, team-oriented nurse who will support our inclusive and diverse work environment. We care for and support patients living with psychosis, trauma, and mood disorders who come to us to learn new ways to cope through life's challenges and stressful situations. Sheppard Pratt is proud to have achieved the designation of "top performer" in the 2020 Healthcare Equality Index Report and welcomes and supports all LGBTQ patients, visitors, and staff.

As a Hospital Operations Supervisor you will:

• Oversees or shares oversight of hospital-wide nursing services during evening, night or weekend shifts.
• Reviews shift reports from preceding shifts to be apprised of activity and issues; makes rounds or collaboratively manages rounds coverage to assure the quality of nursing services on all units.
• Monitors high risk and complicated cases and institutes appropriate actions when in-the-moment decisions are needed.
• May reassign and reallocate nursing resources to meet building needs.
• Provides significant input into the performance appraisal and competency assessment of nursing staff.
• Provides effective communication with the CNO, Unit Managers/Directors, Senior Nursing Directors, and the staffing office.
• Participates in the development of nursing policies, procedures, standards of practice, and in the planning and evaluation of nursing operations.

Requires:

• Work requires graduation from an accredited program of nursing, possession of a current RN license in the State of Maryland, and at least 3 years of psychiatric nursing experience, with at least two years in an inpatient environment. BSN is preferred. Experience must include:comprehensive knowledge of psychiatric nursing,

1. strong clinical and leadership skills,
2. knowledge of the specialized needs of varying patient populations,
3. demonstrated ability to build collaborative work relationships,
4. proven ability to make effective clinical decisions in the moment,
5. general knowledge of TJC and regulatory requirements,
6. computer skills that include familiarity with electronic medical record, Microsoft Outlook, Word, and Excel, scheduling system, and electronic medications dispensing.

• Work requires interpersonal skills to provide effective leadership and coordination of nursing staff on assigned shift and to interact respectfully with patients, visitors, and staff.

• Work requires problem solving skills to manage resources, respond quickly to emergencies, and participate in the planning, monitoring, and evaluation of nursing services.
• Work requires constant adaptation to multiple demands for the individual's time and energy and produces a high level of stress and mental fatigue.
• Work requires the ability to quickly identify issues, intervene and escalate as necessary.