Work Schedule/Days: Day / Monday - Friday
Employment Type: Full-Time
Location: Support I
Requisition #: 73481
Supports and maintains applications and processes within the human resource technology portfolio. Serves as technical contact for assigned applications and functional areas. Ensures data integrity, conducts testing of system changes, and writes reports and data flow analyses to enable process improvement. Supports new system implementations, recurring human resources processes, HRIS/talent management system upgrades, patches, testing, and other technical projects.
- Bachelor’s degree in Human Resources, Information Technology, Management Information Systems, Computer Science, or related field
- No professional certifications required
- 2 years of progressive experience working with human resources systems
- 2 years of experience with HRIS or talent management systems
- Experience with project-related activities through active participation in system-related projects
- Experience in analyzing, troubleshooting, and resolving technical problems
- Experience with reporting tools such as Crystal, Access, or Business Objects
- Experience with database tools
- Experience in project management
- Experience as a human resources generalist or specialist
- HRCI, IIBA, and/or PMI certification
- Experience with SuccessFactors and Infor/Lawson
- Proficient in Microsoft Project
KNOWLEDGE SKILLS & ABILITIES*
- Technically proficient in relevant human resources computer applications
- Good research and analytical skills
- Demonstrated ability to complete application implementations, system upgrades and/or annual process cycles in a project management role
- Demonstrated ability to develop queries, reports, and/or analytic dashboards
- Strong written communication skills, including demonstrated ability to write business requirements, user-friendly documentation/tip sheets and procedures guides, and professional reports and presentations
- Excellent verbal communication and customer service skills with both internal and external customers and partners
- Good understanding of HRIS database design, structure, functions, and processes
- • Advanced Microsoft Office skills
1. System Maintenance:
- Maintains human resources systems and affiliated set up/configuration.
- Leads the review, testing, and implementation of system upgrades or patches for assigned systems and possibly others.
- Collaborates with functional and technical staff to coordinate application of upgrade or fix.
2. Production Support:
- Supports assigned human resources systems, including researching, logging, and resolving issues/problems, unexpected results, or process flaws.
- Collaborates with internal and external technical resources.
- Performs scheduled activities, reports and audits.
- Recommends solutions or alternate methods to meet requirements.
3. Projects/Process Improvement:
- Recommends process/customer service improvements, innovative solutions, and policy changes.
- Utilizes technology as a lever to facilitate business process improvements for end users.
- Serves as liaison with third parties and other stakeholders (e.g., payroll, benefits, compensation).
- Manages projects and annual process cycles.
- Develops detailed business requirements.
- Provides overall project management for assigned human resources initiative.
- Communicates solutions, successes, and opportunities to the Director, Human Resources Technology.
- Writes, maintains, and supports a variety of dashboards, reports, and/or queries utilizing appropriate reporting tools.
- Develops standard reports and ad-hoc reports to address customer needs.
- Helps maintain data integrity in systems by running queries and analyzing data.
5. Training and Communication:
- Develops user procedures, guidelines, and documentation.
- Coordinates training design and development for new system implementations.
- Trains new system users.
- Identifies opportunities to re-train or communicate processes that facilitate efficiencies and improve data integrity and user acceptance.
Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
PHYSICAL DEMANDS*Bending/Stooping - Not PresentClimbing - Not PresentLifting - Occasionally (activity or condition exists up to 1/3 of time)Pushing/Pulling - Not PresentSitting - Constantly (activity or condition exists 2/3 or more of time)Standing - Occasionally (activity or condition exists up to 1/3 of time)Walking - Occasionally (activity or condition exists up to 1/3 of time)Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistanceHearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.WORKING CONDITIONS*No potential for exposure to blood and body fluids
Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.
With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.
Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.
Have questions about the recruitment process? Check out What to Expect.
Address: 1575 Northeast Expressway, Bldg 1, Atlanta, GA 30329
Function: Human Resources - Human Resources