HR Operations Generalist
The HR Generalist coordinates core HR processes and provides day-to-day support across the employee lifecycle, including employee changes, compliance, and HR systems. This role serves as a key point of contact for employees and managers, ensures accurate and timely HR operations, and partners with HR leadership to maintain compliance and improve processes.
General Duties/Responsibilities:
HR Operations & Employee Lifecycle
- Process and track employee status changes (hires, transfers, promotions, and terminations) ensuring accuracy and timeliness
- Support the administration of annual compensation processes
- Prepare mid-year agreements and employee addendums
- Coordinate and track employee evaluations to ensure completion and compliance
- Conduct exit interviews and analyze feedback trends to identify areas for improvement
- Maintain accurate and up-to-date employee records
Employee Support & Engagement
- Serve as a primary contact for employee inquiries through the HR Helpdesk, providing timely and accurate responses
- Support planning and execution of employee engagement initiatives, including staff appreciation events and wellness activities
- Participate in Health & Wellness Fair coordination and related programming
- Administer tuition reimbursement and relocation reimbursement programs in accordance with policy
Compliance, Audits & Recordkeeping
- Support compliance with DESE and EEC requirements, including assisting with audit preparation and documentation
- Assist with EEC Background Record Check (BRC) processes
- Perform regular audits (e.g., change of status, employee files, compliance records) to ensure data accuracy and regulatory compliance
- Maintain and track employee immunization records in accordance with requirements
HR Systems & Reporting
- Serve as the primary HRIS resource for day-to-day system use, reporting, and troubleshooting
- Provide back-up support for internal HR reporting and data tracking
- Work with HR Business Partner to ensure data integrity across HR systems through regular review and maintenance
Operational & Administrative Support
- Provide back-up support for harassment prevention training administration and tracking
- Support office operations, including coordination of office supply orders and general administrative needs
- Assist with Kantech (or similar access control system) processes as needed
Continuous Improvement
- Identify opportunities to improve HR processes and workflows and support implementation of enhancements
- Partner with HR team members to improve efficiency, accuracy, and employee experience
Education/Experience:
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 2-4 years of HR experience, preferably in a generalist or coordinator role
- Working knowledge of HR practices, employee lifecycle processes, and compliance requirements
- Experience with HRIS systems; ability to learn and support system functionality
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and work independently
- Strong interpersonal, communication, and customer service skills
- Ability to handle sensitive information with confidentiality and professionalism Computer skills including MS Word, Excel, PowerPoint, Excel and HRIS system
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