Intake Representative

Position Summary

Answers calls for all new appointments to the HBH practice. Verifies insurance.

Primary Position Responsibilities

1.Answer and respond to all client calls.

2.Phone triages current problem as presented by client.

3.Schedules initial appointment with appropriate treatment provider.

4.Verifies insurance information.

5.Verifies demographic information.

6.Facilitates follow up appointments to appropriate treatment provider.

Qualifications

Minimum Education:

Required:

Bachelor's Degree in Social Work, Psychology, Counseling or related field. In lieu of a degree, we may consider candidate with 3 or more years of experience with insurance authorizations in healthcare/behavioral health.

Preferred:

None

Minimum Years of Experience (Amount, Type and Variation):

Required:

None

Preferred:

1 year customer service and insurance verification

License, Registry or Certification:

Required:

None

Preferred:

None

Knowledge, Skills and/or Abilities:

Required:

Computer skills, Customer Service skills

Preferred:

Next Gen experience, Google Suite experience

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).