Skip to main content

IT Technician - Intern

Job Description

Essential Functions Include:

  • Answer IT support calls.
  • Exercise sound professional judgment in analysis of problem in order to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problems.
  • Set up network hardware (memory/application installation) and software components as required.
  • Install, terminate and certify network cabling in accordance with the 586B standard.
  • Install drive formatting/applications.
  • Perform file maintenance.
  • Perform network troubleshooting to isolate and diagnose common network problems.
  • Install, upgrade, and configure network printing, directory structures, rights, security and software on file servers.
  • Establish network users, user environment, directories and security for networks being installed.
  • May act as the firm s technical representative in meetings and discussions with clients and maintains an awareness of how other organizations are using computers through participation at user groups and trade shows.
  • Assist in the coordination, development and implementation of unified approaches to standards, policies and procedures to ensure the use of computers for high productivity and quality.
  • Assure support is provided for hardware and software, network management and data security to ensure minimal disruption to the company and projects.
  • Assist with development and implementation of policies for data security (backup archive, disaster recovery), and physical security.
  • Acts as a buffer between users and any third parties that may be providing software or hardware support.
  • Acts as key customer contact for select accounts.
  • Other duties as assigned.

Qualifications

  • Thorough knowledge of desktop applications in a Windows 7,8,10 environment.
  • Familiarity with Microsoft Server 2008/2012, Exchange, related servers and applications.
  • Windows 2008/2012 Server Administration and Maintenance.
  • Working knowledge of information security practices.
  • Strong client communication skills.
  • Some Network Administration.
  • Some Database Administration.
  • Strong customer service skills.
  • Onsite customer service experience.
  • Good time management skills.
  • Strong written and oral communication skills.
  • Valid driver s license required.

Education Preferred:

  • Student in Computer Science, Computer Engineering or Information Technology Certification Desirable.
  • CompTIA Network+ Certification Desirable.
  • MCDST for Windows 7/8/10 Pro Desirable.

IT Technician - Intern

Propharmagroup
Bozeman, MT
Full Time

Published on 01/14/2022

Share this job now