Labor and Productivity Analyst

At White Plains Hospital, you have an opportunity to work side-by-side with some of the most talented people in the world.

We have been widely recognized for our exceptional culture, world-class physicians, Magnet-designated nurses and passionate employees who make a real difference in our community. With tremendous growth opportunities, great benefits, and flexible work schedules, it is no wonder why we are consistently recognized as a Great Place To Work.

Position Summary

Reporting to the Senior Director of Financial Operations, the Labor and Productivity Analyst will design, implement, and maintain productivity systems and processes that assure ongoing systematic measurement and analysis of internal and external benchmark data with an emphasis on organizational labor productivity, wages, and premium time reduction. The Labor and Productivity analyst will be a key member of the position review committee and actively work with leaders to determine labor opportunities. This position will serve as a liaison to operationally support and link areas such as Finance, Human Resources and Operations while providing operational details and data to assist department and executive leadership with the decision-making process.

Essential Functions and Responsibilities Include the Following:

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
2. Key member of the position review committee, assisting in the review and evaluation of new and replacement position requests, providing metrics comparing staffing to benchmarks and budget to inform staffing decisions across the organization.
3. Build and maintain dashboards to monitor biweekly and monthly department and service line staffing, premium time and salary and wage expense against internal and external benchmarks.
   1. Identifies trends, fluctuations, opportunities, and risks.
   2. Provides insightful ad hoc analyses relating to all aspects of the organization as needed.
4. Support department leaders in identifying and defining Units of Service (UOS) and ensure standardized UOS within productivity system.
5. Responsible for preparation of bi-weekly and monthly volume statistics.
6. Acts as a liaison between the finance department and other hospital departments and physician practices
7. Support department leaders with training, education and support of a productivity system.
8. Develops expertise in various reporting system and provides simple to complex reports to Management (Infor, Kronos, Syntellis).
9. Manage productivity system administration to include system access, system maintenance, report creation and processing and supports required interfaces with time and attendance and financial systems.
10. Assist with the annual FTE and salary budgeting process.
11. Cross-trained to perform in other areas of the Finance Department as required.
12. Performs all other related duties as assigned.

Education & Experience Requirements

• Bachelor's degree in business/Hospital Administration required, Masters preferred.
• 3-5 years' experience in a Healthcare Analyst or Payroll, Labor or Productivity Analyst position
• Demonstrated knowledge of time & attendance systems (Kronos), productivity systems (Syntellis), financial systems (Infor), and medical record systems (EPIC)
• Advanced skills in reading, analyzing, and interpreting labor management, benchmarking and productivity tools in a healthcare environment
• Proficiency in Microsoft Office (PowerPoint, Excel, Word)
• Significant experience with time and attendance systems, Kronos experience preferred
• Experience with information technology related to database maintenance
• Must be well-organized, have excellent time management skills and be able to work under tight deadlines handling multiple complex projects simultaneously.

Core Competencies

• The position requires the ability to maintain positive relationships with peers, supervisors, department heads and senior staff.
• Understands organizational dynamics and ability to lead others toward goal achievement
• Refined analytical skills required; must be comfortable manipulating and summarizing observations
• Must be able to synthesize large data sets and effectively communicate key points to leadership
• A self-motivated and dynamic individual with the ability to think creatively and work independently.
• Detailed understanding of interrelationships between staffing and productivity
• Demonstrated ability to work with members of the leadership team
• Strong organizational and prioritization skills; ability to work under pressure to meet multiple deadlines simultaneously, as well as being flexible enough to change direction with responsibilities as assigned (taken out beyond normal scope of responsibilities)
• Position must exhibit integrity and confidentiality in dealing with information which can be sensitive in nature, including information which may fall under HIPAA regulations.

Physical/Mental Demands/Requirements & Work Environment

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed on the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc.
• Ability to remain in a stationary position 90% of the time
• Constantly utilizes/operates computers to access information
• Ability to operate general office equipment

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.