MEDICAL ASSISTANT - Family Medicine of Stark County

Position Summary

As a Certified or Registered Medical Assistant with Aultman Medical Group you will be responsible for supporting our providers in delivering exceptional patient care. This includes but is not limited to rooming patients, taking vitals, drawing blood, administrating vaccinations, performing EKGs, answering phones, taking messages, sending messages to appropriate receiver, proposing refills, prior-authorizations, helping patients, providers and colleagues.

Department Summary

Family Medicine of Stark County is a Family Medicine practice providing medical care to the Stark County community since 1989 with fourteen providers and multiple supporting colleagues located in North Canton, Ohio.

Qualifications

• Graduate of approved Medical Assisting Program.

• Obtain and maintain medical assistant certification: (CCMA, CMA, or RMA), within 90 days of hire.

• Obtain and maintain current American Heart Association (AHA) training in Basic Life Support(BLS) utilizing Resuscitation Quality Improvement (RQI) is required.

Department Qualifications

• 2 - 3 years of experience preferred, but willing to consider new graduates.

Skills

• Comfort with technology and the ability to navigate electronic medical records efficiently.

• Strong interpersonal skills to maintain professionalism in the workplace.

• Adaptability to changing work environment or needs.

• Ability to work collaboratively and foster positive relationships with colleagues, patients, and others.

Department Skills

• Detailed oriented.

• Ability to work in a fast-paced environment and multi-tasking.

Responsibilities & Expectations

• Performs selected clinical and clerical duties.

• Enters physician orders/instructions into EMR system.

• Prepares charts 1 week in advance gathering all outside consults/diagnostic testing/lab work ordered and performed since last visit. (Currently at 3 weeks out)
  • Prepares/Prints Enhanced Encounter Forms.
  • Identifies Medicare Wellness patients.

• Optum forms.

• Prepares patients for examination and treatment. Takes patient histories and vital signs.
  • Obtains vital signs (height, weight, BP, pulse, oxygen level).
  • Reviews and updates medical hx, surgery hx, social hx, family hx, and advanced directives.
  • Completes medication reconciliation (verifies medication, dosage and instructions).
  • Verifies patient pharmacy.
  • Completes depression and fall screenings at appropriate times.

• Prepares exam and treatment rooms with necessary instruments.

• Gives injections and applies dressings as required.
  • Obtains and runs testing as ordered (urine dip, glucose, EKG, PT/INR, urine drug screen, blood work, urine pregnancy, rapid strep, rapid influenza).

• Prepares and maintains supplies and equipment for treatments.

• Performs nurse visits - including education of physician's orders to patient and proper charting after visit.

• Assists providers in preparing for physical exams.

• Assist providers with procedures as needed (Pap, minor procedures).

• Assists with scheduling of tests and treatments and managing referrals in referral management.

• Triage calls as needed.

• Take off voice mail message at regular intervals.

• Provides general information on departmental policies and procedures.

• Identifies clinical and office supplies and equipment needed and notifies lead and/or practice manager.

• Maintains patient files, records, and other information.
  • Obtains information from paper charts or Allscripts (as needed).
  • Requests records from outside offices or provides information to PSR.

• Compiles and condenses technical and statistical data for reports and records.

• Attends required meetings and participates in committees as requested.

• Participates in professional development activities and maintains professional affiliations.

• Maintains vaccine and lab frig/freezer logs.

• Stocks and cleans rooms in between patients, end of day and as needed.

• Completes end of day check list and provides to office lead.

• Performs department specific work as required.

• Complies with all statutory regulatory policies and procedures.

• Cross trained to check in/check out patients, make appointments, work front desk.

• Close loops on tests & referrals.

• Process prior authorization for testing and medications.

• Monitor clinical pool and personal inbox.

• Work as a team to manage the work queue.

• Cross trained to check in/check out patients, make appointments, work front desk.

• Ensure all TCM appointments are scheduled within 7 days of discharge from the hospital in addition to TCM form completion.

• Monitors Outlook emails daily.

• Manages Work Queue manager by scanning and indexing outside documents.

• Complete all outstanding items in multi-patient task list.

• Assist in the completion of all quality initiatives.

• Aid in the amendment of all incomplete or incorrect billing errors.

Department Responsibilities & Expectations

Working Conditions

• Work eight to ten hours a day.

• Lunch periods and breaks are coordinated with other colleagues to maintain adequate floor coverage.

• Cross training in all areas in the department is required.

• Staff may be assigned to different locations within the foundation.