Mental Health Coach
- GENERAL SUMMARY
- The Mental Health Coach is responsible for establishing a therapeutic relationship with pediatric mental health clients, modeling pro-social and positive self-coping skills. Maintains a safe and regulatory compliant treatment setting and collaborates with patient and team stakeholders to ensure an effective treatment experience. May function in on-call capacity as necessary to meet the needs of the organization. Reports to departmental leadership.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provision of clinical care-
- Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses.
- Implements and reinforces strategies included in patient's treatment or behavioral plan. Relays ineffective aspects of plan back to broader team for review and adjustment.
- Completes coping cards with each patient and encourages their use.
- May complete nursing tasks, as delegated by the RN, for medically involved clients.
- Maintains a collaborative and supportive stance with patients as a means of maintaining unit calm.
- Displays expertise in de-escalation cycle and educates patients and families daily on its use.
- Crisis Management-
- Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
- Adopts a collaborative and reflective stance with patients with the goal of de-escalation in mind.
- Provides emotional first aid and de-briefing to individual patients and groups after behavioral escalations.
- Ensure safe and compliant treatment setting-
- Manages patient's room, unit environment and team schedule, ensuring consistent structure and a priority towards safety.
- Ensures work areas are organized, safe and ready for the next activity or shift.
- Maintains constant awareness of patient location and immediately alerts nurse to changes in mental status.
- Completes regular environmental assessment.
- Admission/Registration/Greeter-
- Processes admissions in a timely, organized and client-centered fashion.
- Assures anyone entering the unit is free of contraband by encouraging use of assigned lockers.
- Provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; if unsure of boundaries consults with treatment team prior to sharing information.
- Greets families when they are present at point of access, provides guidance on way finding and unit rules.
- Emergency Department-
- Oversees Emergency Department mental health flow by acting as a liaison between provider, charge nurse, bedside nurse, evaluating therapist, admission staff, parent and child.
- Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses. Assistance in application of restraint when deemed medically necessary and ordered by treating physician.
- May complete nursing tasks (Activities of Daily Living (ADLs), Vital Signs, nutrition, patient weights), as delegated by the RN, for medically involved clients.
- Maintains compliant and safe environment of care including stocking, setting up rooms for admission and general cleaning.
- Attends change of shift and unit level huddles.
- Assists with de-escalation and restraint application when needed.
- Completes coping cards with each client and encourages their use.
- Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
- Performs other duties as assigned.
- Provision of clinical care-
- LICENSES AND/OR CERTIFICATIONS
- Required Licenses and/or Certifications
- None
- Required Licenses and/or Certifications
- MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- Required Education and Experience
- Must meet at least one of the following education or experience requirements upon hire:
- bachelor's degree in Social Work, Counseling, Mental Health, Education, Healthcare, or a related field; or
- one (1) year of experience in psychiatric care; or
- two (2) years of experience in direct patient care.
- Increased Security Clearance Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
- Must meet at least one of the following education or experience requirements upon hire:
- Preferred Education and Experience:
- Supplemental trainings in mental health disorders, crisis response, behavioral planning preferred.
- Required Education and Experience
- WORKING CONDITIONS
- Inpatient hospital or outpatient practice with little exposure to dust, temperature and the like.
- PHYSICAL REQUIREMENTS
- Click here to view physical requirements.
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