The Mental Health Therapist responds to children and adolescents ages 3 to 18 experiencing a mental health crisis. Provides mobile-based crisis response to people with mental health concerns. Conducts mental health risk assessments and triage, coordinates crisis intervention, develops short-term client centered stabilization plans, assists with resource linkage, and initiates involuntary civil commitment petitions to individuals who may need mental health services. Evening and weekend shifts work from home and respond to crisis calls by phone or in person as needed.
LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.
Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include: Compassionate, Impactful Care; Holistic Health; Passionate Team; and a Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.
As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire.
Location: This position is based out of LifeWorks NW's King site.
Pay/Benefits: $56,697 to $61,658 annual salary, plus full comprehensive benefits. $1,000 sign-on bonus.
QMHPs at this LifeWorks NW site qualify for the Oregon Health Care Provider Incentive Loan Repayment Program and/or the Oregon Behavioral Health Loan Repayment Program.
Essential Responsibilities:(Must be able to be performed with or without reasonable accommodation.)
- Meets performance standards, documentation proficiency in clinical model and evidence based practices, quality of care (including engagement and retention) and teamwork as defined in the Performance Review.
- Responds to emergency situations involving children experiencing mental health crisis.
- Performs client evaluations and risk assessments, develops a short term stabilization or safety plan to relieve the present mental health crisis and to provide a stable environment for clients.
- Provides follow up contact as developed in the stabilization or safety plan.
- Provides community-based mental health assessments and crisis intervention as appropriate.
- Continually increases level of cultural sensitivity, awareness and competency. Actively participates in a minimum of four hours training related to cultural effectiveness in working with diverse populations.
- Provides referral services to clients and their families, e.g. health, mental health services, community supports, etc. Maintains awareness of community referral resources.
- Acts as client advocate to coordinate required services or to provide emergency/crisis interventions and supports. Will be available on call as assigned to program clients to include evenings, nights, weekends, and holidays. .
- Participates in regular individual and team meetings with supervisor. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, intra-agency trainings, completes online trainings as assigned, etc.
- Assists staff members by helping to resolve difficult emergency situations and serves as backup for other staff when needed.
- Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response)
- Travels between sites or in the community and transports clients in personal and/or LifeWorks NW vehicle.
- Administers first (if certified) according to prescribed procedures and notifies emergency medical personnel when necessary.
- Required to complete critical incident reports when indicated within 24 hours of a critical incident.
- Qualified licensed clinicians may be requested to provide licensure supervision as part of their regular position in compliance with the rules of their licensing board.
Providing Direct Client Care - Individual case management; consultation; assessment; skills training; crisis intervention.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
Documenting/Recording Information - Entering, recording, storing, or maintaining information in written or electronic form according to required timelines
Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships or systems.
Communicating with Supervisors, Peers, or Outside Organizations - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Representing the organization to customers, the public, government, and other external sources.
Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Exposure to Environmental and/or Physical Hazards - May be exposed to various conditions specific to each home including stairs, pets, allergens, odors, alcohol or drug paraphernalia, and/or various other environmental elements.
Performing General Physical Activities - Performing physical activities that require considerable use of arms and legs and moving the whole body, such as standing, sitting, lifting up to and occasionally 25 - 50 lbs, walking, reaching and twisting.
Qualifications: (Equivalent education and/or experience may be substituted for qualifications. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.)
- This position requires a valid and active QMHP credential certification through MHACBO or a valid and active status (licensed or registered intern) with an approved Oregon licensing board.
- Master's degree in Psychology, Counseling, or Social Work or a mental health related field, etc.
- Must have experience in de-escalating clients and risk/suicide assessment.
- Requires ability to carry rotating pager/cell phone for specified rotation times. While carrying a pager/cell phone must have ability to respond immediately to crisis calls by phone or in person as needed.
- More than 1 year experience in broad range of clinical interventions and mental health assessments specific to children, adolescents and families.
- Demonstrated ability to conduct an assessment, including identifying precipitating events, alcohol and other drug use, past mental health services and criminal justice contacts, conducting a mental status examination; complete a five-axis DSM diagnosis.
- Demonstrated ability to provide culturally-competent treatment services to diverse client populations and maintains cooperative working relationship with others in a culturally diverse environment. Bilingual (English/Spanish) fluency skills preferred, but not required.
- Demonstrated knowledge of treatment methods for individual, family and group therapy to address mental health needs.
- Demonstrated ability to provide case management services in accordance with federal, state and/or funding source requirements as well as LifeWorks' policies and procedures.
- Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs.
- Knowledge of medications commonly used by client population.
- Must be able to work evenings and weekends. This position may possibly have some hours during the week (for team meeting and crisis diversion tasks)
- Proficient in Microsoft Outlook and Word. Ability to master proprietary software including electronic health record system required.
- Requires access to a car, a valid driver's license, proof of current automobile insurance coverage, and verification of safe driving record from DMV.
- Ability to perform essential functions of job without creating a direct threat to the safety of self or others.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disorders.
Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, rehabilitation and guidance. Recognition of medical necessity and knowledge of the golden thread of treatment, from client intake through discharge. Familiarity of applications of evidence based practices appropriate to client population.
Customer Service - Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sociology - Knowledge of group behavior and dynamics, societal trends and influences, ethnicity, cultures and their history and origins.
Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Law and Government - Knowledge of laws, Oregon Administrative Rules and agency rules.
Medicine - Knowledge of the information and techniques needed to diagnose and treat mental health conditions.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Negotiation - Bringing others together and trying to reconcile differences.
Service Orientation - Actively looking for ways to help people.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring - Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Equal Opportunity Employer
Drug Free/Tobacco Free Site 01/09