MSN/PG-APRN Program Support Coordinator

Salary: See Position Description
Location : Bourbonnais
Job Type: Full-Time Staff
Division: Academic Affairs
Department: School of Grad & Cont Studies
Opening Date: 05/11/2026

Position Summary

As a Christian university, Olivet Nazarene University exists to provide an education with a Christian purpose. We value diversity as a means to enrich and deepen the educational experience, both inside and outside the classroom and online. We are committed to recruit and retain mission-aligned faculty and staff from diverse backgrounds. We strive to be a more inclusive community as we seek to understand and celebrate our unique experiences and perspectives.

The MSN/PG-APRN Program Support Coordinator provides administrative, operational, and academic support to ensure the smooth functioning of the Master of Science in Nursing (MSN) and Post-Graduate APRN Certificate programs. This role supports students, faculty, and program leadership by coordinating daily operations, maintaining compliance documentation, and contributing to a positive and efficient learning environment. The coordinator plays a key role in student success, program quality, and accreditation readiness.
Essential Duties and Responsibilities

General:

1. Demonstrates an attitude and behavior that reflects the values and mission of the Olivet Nazarene University Exemplifies compassion, excellence, and integrity.
2. Maintain a lifestyle in agreement with the ONU Statement of Mission, Faith, and Lifestyle Covenant.
3. Must maintain a high level of confidentiality abiding by HIPAA and FERPA compliance.

Program Coordination

1. Provides overall assistance to MSN & FNP Program Directors, SON Clinical Coordinator, faculty, and staff.
2. Coordinates the daily operations of the program to ensure efficiency and continuity.
3. Maintains calendars for upcoming starts
4. Assist with organization of events, orientations, and faculty development activities.
5. Initiates and maintains faculty peer-to-peer evaluations and mentoring.
6. Assists with DocuSign and Project Concert document revisions.
7. Maintain Evaluation kit data (e.g., EOCs, EOPs, FEOCs, etc.) as directed.

Student Support & Communication

1. Serves as the primary point of contact for students and alumni for program-related inquiries.
2. Completes and sends FNP credentialing request forms, State Board of Nursing requests, and Education Verification Requests with Program Director approval.
3. Completes ANCC & AANP applications with Program Director approval.
4. Writes Letters of Good Standing with Program Director approval.
5. Sends a congratulatory email to students who pass FNP certification boards.
6. Provides guidance, direction, and information regarding program processes, policies, deadlines, and academic resources.
7. Escalates concerns to program leadership, where appropriate.

Data & Accreditation Support

1. Tracks student track, progression, and enrollment status.
2. Assist with out-of-state compliance and communication as directed.
3. Assist in the completion of surveys and reports.
4. Compiles and maintains accurate program records, databases, and spreadsheets for reporting and accreditation readiness.
5. Supports data collection for program evaluation, outcomes assessment, and accreditation self-studies.
6. Assists with preparation of reports for internal review, regulatory bodies, and accrediting agencies.

Operational & Academic Support

1. Provides administrative support in the maintenance of curriculum.
2. Reviews and edits curriculum as directed by Program Directors.
3. Maintains list of book editions for future course revisions and tracking purposes.
4. Evaluates and finalizes Student Handbook biannually
5. Reviews Canvas courses and syllabi for accuracy. Suggests minor course revisions based on findings.
6. Maintains updated syllabi for student access and registrar.
7. Assists with compliance of institutional policies, state regulations, and professional nursing standards.
8. Collects assignments and data for program directors.
9. Assists with planning, coordinating, and executing events, including FNP Immersion.
10. Perform and maintains course and program audits as assigned.
11. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES
None.
Knowledge, Skills and Abilities Required

1. English language proficiency.
2. Proficient in technical skills, including work processing, spreadsheets, and databases (Microsoft Suite).
3. Strong organizational skills with exceptional attention to detail.
4. Excellent written and verbal communication and interpersonal skills.
5. Ability to prioritize and perform multiple tasks simultaneously.
6. Able to work independently and collaboratively to manage assigned projects in a timely manner to accomplish its goals.
7. Customer service experience.
8. Good time management (i.e. prioritizes and meet deadlines)
9. Is a team player (i.e. work well with others).

Preferred Qualifications:
1-2 years of experience supporting higher education or healthcare-related setting. A suitable combination of education and experience may be substituted for minimum qualifications.
Additional Information

EDUCATION
A high school diploma or equivalent and at least one year of college course work is required. An associate's degree is preferred.

WORK ENVIRONMENT

1. Work occasional evening and/or weekend hours.
2. Attend on- or off-site programming or events.
3. Ability to lift, carry, push, or pull items (up to 50 lbs) for special events and programs.
4. Long exposure to computer monitor display up to 8 hours and prolonged sitting.
5. Manualdexteritytooperateacomputerkeyboardandotherbusinessmachines efficiently.
6. Near vision sufficient to read written communications and computer display screens.
7. Adequate hearing to communicate effectively in person and by phone.

SUPPLEMENTAL INFORMATION
The annual salary for this position is $50,000 and is based on experience and education.

Only candidates who submit all required documents will be considered: resume, cover letter, statement of faith, application questions. Applications will be accepted until position is filled.
Olivet Nazarene University offers:

• Comprehensive medical, vision, and dental insurance.
• Employer retirement contribution begins on first day of full-time employment and is 100 percent vested at that time.
• Additional auxiliary coverage such as life insurance, disability insurance and AD&D insurance.
• Generous paid time off, including vacation, sick, personal, and bereavement leave and 18 days for the observance of holidays.
• Tuition remission granted to employee, spouse, and dependent children for education within Olivet's distinguished academic programs.
• Access to an active campus life with a top-notch fitness center, enriching musical performances, competitive athletic competitions, and introduction to the sciences at our Stickler Planetarium.

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