Patient Access Associate
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!
About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!
About the department: To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record
A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access. Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.
- Registers account for CMH ambulance reports accurately and efficiently.
- Creates a friendly atmosphere for those seeking services in the Emergency Room
- Completes registration of all Pre-ER accounts accurately and timely based on notification of medical screening being performed in accordance with EMTALA guidelines.
- Ensures correct insurance mnemonic is listed, and billing address given.
Job Requirements:
- Education:High School diploma or equivalent
- Experience:Customer service experience a minimum of 1 year
- Skills: Preferred Knowledge of medical terminology
- Licensure/Certification: N/A
- Physical: ability to work at a computer 90% of the day and stand for the remaining 10%
The position is: PRN Rotating; Hours may vary
Benefits Include:
- Competitive wages
- Annual merit increases
- Early access to pay with on-demand PayActiv Program
- Employee assistance program
- Employee discounts
Connect with us! See yourself at CMH and join in the fun: [click to reveal website link]
For more information about this opportunity, please contact Denver Miller at [click to reveal phone number] or by email at [click to reveal email address].