Certified Medical Assistant - Worcester, MA
New Grads are Accepted!
Work Hours: 7:45 AM to 5:00 PM (varies)
The Patient Care Coordinator performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The candidate must work collaboratively with all staff in support of patient services, exhibiting flexibility and a "can-do" attitude. The person in this role may travel to any of our locations to support the front office as needed. Patient services are the key priority in this position requiring the Patient Care Coordinator to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust. The candidate must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy, and tact in patient/staff interactions.
Education and Experience
A high school diploma (or GED) is required.
familiarity with the community/service areas.
Previous experience in a medical office setting is highly desirable.
Electronic medical records experience preferred, eCW, etc.
Excellent communication and problem-solving skills at a level necessary for understanding provider and supervisors' instructions, and for accurately documenting patients' medical information.
Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact.
Willingness to work evenings and/or weekends if needed; demonstrates flexibility regarding job duties and assignments.
Ability to multi-task and work effectively in a high-stress and fast-moving environment.
Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
Working knowledge of "Universal Precautions," demonstrates professionalism at all times.
Bilingual English/Spanish and/or other languages strongly preferred.
Valid Driver's License, insurance, and ability to travel as required to perform duties
•Employee Assistance Program
•Paid Time Off
•Paid Sick Time.