Patient Care Supervisor-Registered Nurse

Great opportunity to join a company that values our employees and the patients we serve!

Centers for Dialysis Care is seeking an experienced Patient Care Supervisor RN to join our Team!

Why Choose CDC?

• We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance
• 250 Hours of PTO
• Tuition Reimbursement Program
• Employee Perks Program
• Career Development Opportunities

Position Overview:

Serves as a role model in quality improvement, operational management, and leadership. Works alongside the FM to achieve quality standards and financial performance at their facility, promote teamwork and communication, foster problem solving skills, maintain a positive work environment and stay focused on CDC's customers and their needs. Demonstrates knowledge of and performs correct practice of all CDC patient care policies and procedures and personnel policies and procedures. Is flexible and responds to the needs of the facility.

Performance Expectations:

• Is knowledgeable of current industry standards and maintains knowledge basis to provide leadership
• Demonstrates a commitment to continuous quality improvement and provides education and support to improve outcomes throughout the organization
• Provides input to assist in achieving fiscal responsibility for all aspects of the facility operating budgets
• Demonstrates a positive attitude, good communication skills, and a constant focus on customer satisfaction
• Communicates appropriately and professionally with staff adhering to the CDC House Rules and Pledge
• Maintains confidentiality and professionalism in all interactions
• Demonstrates high-level personnel management skills

Quality Management Responsibilities:

• Trains facility staff on CDC quality program, standards, expectations and methods to improve results
• Routinely reviews facility quality outcomes and works with facility management and staff to achieve CDC quality outcome goals
• Provides leadership in implementing quality improvement initiatives at the facility
• Supports the FM in assuring facility compliance with Medicare conditions of coverage
• Assists in preparation and facility readiness for ODH survey process
• Is active in the implementation of plans for correction from ODH as necessary
• Responds to facility medical record audits and works with FM to create plans to deal with any problems identified
• Reviews and provides input for revision of patient care policies as directed
• Assists in the leadership of facility quality teams and participates in a corporate quality team

Operational Management Responsibilities:

• Assists with the facility implementation of patient care policies that are new or revised
• Collaborates on solutions to address budget variance as needed
• Provides support and suggestions to help regulate expenses for the facility
• Performs product and policy evaluation trails on site as directed
• In the absence of the FM updates biweekly staffing reports and capacity planning
• Monitors all direct patient care staff to assure adherence with CDC policy and procedure
• In the absence of the FM conducts monthly quality and operations meetings to maintain communication with facility leadership
• Performs monthly staff meetings as necessary to communicate, educate, and review facility performance in the areas of quality, operations, and safety
• Assures adequate staffing for all disciplines that report to the FM
• Is on-call for emergency issues at the facility as needed
• Conducts interdisciplinary meetings to maintain communication between departments as needed
• Collaborates in the creation and maintenance of systems that facilitate smooth operation of the facility
• Assists in the planning and implementation of facility expansion or downsizing as necessary
• Assures patient care and human resources manuals and postings are kept up to date in the facility as needed

Patient Care Responsibilities:

• Ability to function in staffing according to schedule and patient load demands as needed
• Evaluates nursing care plans and CDC nursing documentation requirements for completion and accuracy
• Maintains the patient schedule per CDC guidelines
• Manages intake of new patients and admission process
• Schedules and assure completion of new patient orientation per policy
• Monitors and to assure patient education completed
• Maintains suggested dose guidelines and protocol dosing requirements for appropriate medications
• Reviews monthly labs to make sure patient lab issues are addressed and that labs are complete and accurate
• Addresses patient complaints and concerns to achieve patient satisfaction
• Performs rounds in the facility to monitor the delivery of patient care
• Conducts multidisciplinary team meetings to complete semi-annual patient care conferences and annual long term program review
• Maintains record of emergency care review and regularly evaluates emergency, CPR, and disaster plans

Personnel Management Responsibilities:

• If needed interviews, evaluates and makes recommendation regarding hire for technician and RN positions
• Responsible for the daily supervision and at least annual evaluation of all direct reports as delegated
• Responsible for fair and consistent administration of CDC personnel policies
• Monitors and completes timekeeping and ACB documentation as delegated by the FM
• In conjunction with FM provides corrective action through negative anecdotal and first step corrective action process
• Works continuously on building teamwork principles in the facility
• Assists with the management of the new staff training on site and assures training documentation completed
• Helps maintain new and current employee personnel and health files per CDC guidelines
• Supports the FM in providing for ongoing education and in servicing as needed
• If needed provides appropriate personnel documentation to payroll and human resources
• Helps obtain appropriate staff credentialing, licensure, and health requirements for CDC files

Safety Responsibilities:

• Assists the FM to assure compliance with Hazmat Policy for all employees in their direct report
• Assists the FM in posting and monitoring employee injuries per safety guidelines
• Collaborates with the FM in investigating employee injuries to prevent and correct safety hazards
• Assists the FM in assuring safety equipment and guidelines are adhered to in all operations
• Supports the FM efforts to assure new safety policies and procedures are fully implemented per guidelines

Compliance Responsibilities:

• Demonstrates knowledge of CDC Code of Ethics and Business Conduct and Compliance plan
• Is part of the leadership team that assures employees are consistently informed about policies and compliance issues
• As needed participates in audits to measure compliance
• Supports the FM efforts to develop and implement plans to assure compliance

Education, Experience, Training, and Licenses/Registrations:

• Needs to function at a basic level in Word/Excel/and Outlook
• RN, BSN and CNN or CDN preferred
• 1 year as a nurse in an outpatient dialysis facility required
• Demonstrated commitment to quality care
• ACN experience preferred
• Prior performance management experience is helpful

Centers for Dialysis Care is proud to be an Equal Opportunity Employer