Program Manager Physician Integration

• DEPARTMENT: 18400 - Medical Staff
• LOCATION: 350 7th Street North, Naples, FL, 34102
• WORK TYPE:
• WORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Program Manager of Physician Integration is responsible for leading strategic implementations of the NCH Healthcare System Physician Integration initiatives. Serves as an essential link and subject matter expert to hospital administration, Medical Staff and Allied Health Professional Staff to promote and ensure effective strategic comradery between all Practitioners and the organization's administration and leaders. The Program Manager of Physician Integration will execute initiatives in strategic vision by listening to the voice of the physician, to implement tactics aimed at improving provider communication, and foster engagement across NCH.

The Program Manager of Physician Integration with aid development and growth of the Physician Leadership Program, including NCH's Physician Leadership Academy - an innovation project launched to meet the physician's requested alignment with the strategic needs of the organization. The Program Manager of Physician Integration contributes to true strategic operational change and facilitates delivery of measurable outcome performance and organizational improvements, based on physician integration and engagement to quality. This position helps to bridge a physician culture gap within our organization by engaging our pluralistic medical staff model and creating a platform of development, professionalism, and personal growth for physicians to lead change in the organization. Serves as an essential link and subject matter expert for consumer services to hospital administration, physicians, allied health professionals, and community partners to promote and ensure efficient and collaborative communication for all providers in the NCH Healthcare System. Drives compliance and improvements for capital and operating budget for Physician Integration and Wellness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Other duties may be assigned.
• Leads growth in the physician leadership program.
• Foster collaboration by participating in programs that develop trust between the pluralistic medical staff model and Administration.
• Facilitating initiatives for physicians to drive organizational improvements by actively listening to the "voice of the physician".
• Works with Strategy to develop measurable outcomes with Physician leaders to drive organizational change based on physician led initiatives.
• Provide excellent consumer services for providers at NCH Healthcare System through engaging and implementing strategies design to serve the voice of physicians and providers.
• Create reports, presentations, and data analysis for purposes of improvement relating to strategic goals.
• Partner with other key departments to develop short- and long-range strategic plans for the Medical Staff Office and an integrated strategic plan, including Centers of Excellence and Institute development.
• Work collaboratively with physicians to improve "on the job" wellness by removing non-value-added work and creating a process for closed-loop communication from physicians regarding suggestions for improvements on high priority issues.
• Serves as resource for the Wellness Committee and helps to lead initiatives.
• Ability to organize and manage wellness and physician integration events with little direction.
• Team with clinical service lines, hospital and contracted facility physician and administration leadership to ensure meaningful metrics and best practices are implemented and maintained across NCH Health Care System
• Serve as liaison for projects across internal and external stakeholders.

EDUCATION, EXPERIENCE AND QUALIFICATIONS
• Minimum of Bachelor's Degree in a Healthcare, Business, or related field; Master's Degree (MBA or MHA) preferred.
• Minimum of 2 years' experience in healthcare, business, education, or related field.
• Flexibility, perseverance, fortitude, and excellent written/verbal communication skills.
• Comprehensive knowledge in the arena of healthcare and ability to present initiate and maintain collaborative and cooperative interdisciplinary relationships.
• Strong project management, extensive knowledge of computers, database management, information retrieval and report formatting.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows