PROJECT ANALYST I

Project Analyst I

• The Project Analyst I assists the day-to-day planning, coordination, and execution of IT projects and infrastructure moves, adds, and changes within the organization. Collects and identifies information to determine the required teams or resources, and the direction for completing projects within established parameters.
• This position assists with the assignment and coordination of teams and resources to ensure the project's success, and confirms all IT hardware, software, and network components are relocated, upgraded, or installed efficiently, minimizing downtime and disruptions to operations.
• This position supports the advancement and ultimate success of new projects once data collection, research and analysis are executed and conveyed to necessary teams.
• Research and scopes new projects; prepares and presents concepts to improve current processes or workflows impacting projects or moves.
• This role works closely with logistics, stakeholders, and team members to facilitate project planning, execution, and monitoring.
• Supports IT and Logistics activities by analyzing data, preparing reports, and providing insights to ensure projects are completed on time, within scope, and within budget.

Responsibilities:

• Moves, construction and project planning. Coordinates the planning and execution of IT moves, adds, and changes, including hardware installations, network setup, and software configurations. Identifies and provides the goals and requirements of each project.
• Create and maintain detailed project schedules, track milestones, and ensure the timely delivery of IT assets and services.
• Collect and analyze project data to identify problems, shortfalls and proposing solutions.
• Identify potential risks, issues, or bottlenecks in the project and proactively work with teams to develop and implement solutions.
• Identify potential risks, issues, or bottlenecks in the project and proactively work with teams to develop and implement solutions.
• Coordinate the procurement, allocation, and deployment of necessary hardware and software resources for each move, add, or change request.
• Determine resource allocation deliverables timelines, and possible issues.
• Coordinates multiple teams to ensure project or move is successful in timely manner
• Assist with tracking of project budgets, ensures costs are within allocated limits and provides recommendations for cost-effective solutions when possible.
• Performs on-site assessments of impacted project or move request.
• Creates an assessment documentation
• Partner with customer and IT teams to develop project plan and strategy to complete assignments.
• Work closely with internal teams (IT, Facilities, Operations, HR, etc.) and external vendors to ensure seamless communication and collaboration throughout the project lifecycle
• Update moves spread sheet, tickets in Service Now Update team on project status and update stake holders
• Maintain accurate records of IT moves, adds, and changes, including timelines, resource requirements, and post-project evaluations.
• Provide regular status updates to stakeholders and leadership.
• Work with Facilities and IT teams to assess the readiness of physical locations, including power, connectivity, and infrastructure requirements for IT equipment and devices.
• Provide end-user support during moves and changes, ensuring smooth transitions and minimal disruption to daily operations. Troubleshoot and resolve technical issues as needed.
• Ensure that IT moves, adds, and changes comply with organizational policies, industry standards, and best practices for IT infrastructure and security

Credentials and Experience:

• Bachelors Degree - field of study: IS, Marketing, Business Administration, or similar degree
• Minimum of five (5) years experience supporting the following hardware: desktops, laptops, thin clients, cellular phones, tablets, and related peripherals.
• Minimum of two (2) years' experience managing projects or construction and/or similar functional role.
• Minimum of two (2) years' experience in Healthcare or IT
• Minimum of two (2) years' experience of customer service.
• Minimum of one (1) year leadership experience as a team/project lead