RECEPTIONIST

GENERAL SUMMARY:

Receives callers, determines nature of business, and directs callers to destination.

ESSENTIAL FUNCTIONS AND DUTIES

• Answers telephones, takes and delivers clear, accurate and timely messages; and screens calls as necessary.
• Performs receptionist duties with agency and hospital staff, and visitors; and makes appointments for staff as requested.
• Types technical material, subject to review by supervisor.
• Corrects incidental grammatical errors, punctuation, and spelling
• Modifies form letters to fit varying situations.
• Compiles and types tables, charts, graphs and statistical reports.
• Operates duplicating and office machines as required and instructs others in the operation of such machines.
• Opens, screens, sorts, and routes mail according to content.
• Maintains a moderately complex general office filing system.
• Posts and maintains records, and takes timely and accurate action for follow-up as indicated.
• May assist in maintaining clinical record forms and all supplies relevant to patient records; and orders and photocopies forms as needed.
• May prepare new, open, and discharged clinical records as needed.
• Maintains office supplies.
• May assist in maintaining clinical record forms and all supplies relevant to patient records; and orders and photocopies forms as needed

BENEFITS:

• Tuition Reimbursement
• 403 b with Matching Contributions
• PTO
• Medical / Dental / Vision

MINIMUM EDUCATION:

High School diploma or general education degree (GED); or equivalent combination of education and experience.

MINIMUM WORK EXPERIENCE:

• One to three months' related experience and/or training.
• Previous experience in an office setting is preferred.

KNOWLEDGE, SKILL, ABILITIES:

• Knows policy and procedures of the Department.
• Demonstrates ability to type 30-35 words per minute.
• Able to operate typewriter, computer, fax machine, and photocopier.
• Demonstrates strong oral and written communication skills, and proofreading abilities.
• Demonstrates ability to organize and maintain file system.
• Demonstrated ability to work independently and follow instructions.