RN Admissions/Intake Coordinator - Full Time

Job DescriptionJOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART Hospice of the North Coast hires passionate clinicians who demonstrate the ability to execute on our agency's mission. RN Admissions/Intake Coordinator - FT Position Summary The RN Admissions/Intake Coordinator has primary responsibility for timely scheduling of face-to-face, "home" visits by hospice staff to those inquiring about hospice services' ideally meeting them on the same day as the inquiry. This position will play a crucial role in census development in conjunction with the sales department. Whether through telephone, fax, or e-mail/website, the RN is an important member of the Admissions team as he/she likely creates each customer's first impression of Hospice of the North Coast. QUALIFICATIONS: Education: CA Registered Nurse License. Credentials: RN License/CHPN preferred Experience: Minimum of two years of healthcare experience required. One year experience in hospice preferred. Track record of customer service excellence also required. Core Competencies: Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines. Ability to respond timely to the needs of physicians, discharge planners, long-term care partners, patients, and family members. Ability to coordinate services with referral sources, hospice staff, patients, and families. Ability to communicate effectively and work well with others; consistently present with a calming manner and positive attitude. Exceptional listening skills, creativity, and problem solving are vitally important to the time-sensitive nature of the work performed in this role. Must have, or develop quickly, skills to navigate assorted spreadsheets, Allscripts, and Zoho, or alternative CRM as selected by agency. Other: Valid Driver's License and auto insurance. EXCELLENT BENEFIT PACKAGE INCLUDES: **Health insurance coverage, Medical/Dental/Vision 95% paid by employer **Matching 401K plan **Free Life Insurance/LTD plan **Continuous professional and clinical training **Generous PTO accrual **Holiday Pay **EAP - Employee Assistance Program **Small service area **Optional Aflac supplemental insurance Hospice of the North Coast is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class"), including, but not limited to, veteran status, race, color, sex, religion, gender identity, national origin or disability status.