Self Pay Collector

The Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates patient demographic information and necessary insurance information needed to comply with billing requirements while working with Self-pay vendor and Bad Debt Collection Agencies to ensure timely and accurate accounting of balances.

Qualifications/Requirements
• High School diploma equivalent required
• Minimum of 2 years of related experience in a medical, hospital or healthcare-related insurance follow-up or collections environment
• Strong written and verbal communication skill
• Excellence in Excel and Word
• Strong analytical, organizational and time management skills required
• Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
• Knowledgeable in FDCPA and MA FDCPA regulations