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Senior Clinic Director

Description

A Senior Clinic Director serves as leader of approximately two (2) to five (5) clinic locations in a geographic region, to develop and manage highly functioning teams that consistently deliver the best in patient care and customer service. This role will work with Senior Leadership and Physician/Hospital partners to ensure operational efficiency across all service lines, serve as a clinical expert resource to clinics regarding patientneeds and clinical oversight, facilitates implementation of Company initiatives, changes in policy/regulations/ processes / procedures. The Senior Clinic Director will provide accurate and timely communication to the owners of PT Solutions concerning business operations, associate performance and marketing direction, serve as mentor and/or instructor to developing therapists, and students, ensure compliance of clinic/location with federal, state and local physical therapy practice guidelines. The Senior Clinic Director is responsible for conducting mock JCAHO survey auditsin preparation for live audits andimplementation of PT Solutions business direction and business practices on day to day basis.

Seventy-five (75%) to ninety (90%) of time dedicated to patient care. As a Physical Therapist you willfacilitate and manage patient care duties following the guidelines established by practice act, licensing board, and under direction of and referral byphysician in respective state. Oversee and provide, where qualifications exist, quality patient care according to practice standards of American Physical Therapy Association appropriate to age and disability relatedto limitation in function,document and perform charge related functions,be responsible for acting as a representative of profession, PT Solutions, andperson in positive outlook,market patient care services to community, physicians, other referral sources andoversee patient care and clinic billing practices.

ESSENTIALKEY RESPONSIBILITIES

Provide reporting of clinical business plans to District Manager or Director of Clinical Operations. Reports including but not limited to: review and forecast of KPIs, outlining scope of clinic services, determining need for new services, oversight of clinic spending practices and expense control, marketing efforts, ensuring delivery of customer service and representation of PT Solutions in allaspects of clinic operation.

Develop and implement appropriate support plan to meet specific, identified objectives, responding to negative trends in performance metrics (clinical outcomes, field audit results, etc.) by assisting Clinic Directors in the development of action plans to resolve issues.

Participate in/encourages quality assessment and improvement activities. Generate reports for senior leadership. Provide direction regarding clinical process improvement methods and guide associates in the implementation of new process/procedures/methods.

Maintain ongoing clinical knowledge through internal and/or external training programs, provide interpretation of knowledge and direction to staff.

Collaborate with Administration and Operations Management to assist in meeting business and clinical objectives - supporting/maximizing current business activities, future growth and provision of quality patient care. Maintaining a frequent and collaborative dialog with District Office Manager.

Review and evaluate resources and staffing and ensures talent, manpower and resources are optimized to meet the clinical needs and objectives.

Coach and evaluate performance of therapists, PTAs, and front office staff regularly, and provide feedback on performance to leadership as needed.

Ensure locationsare in compliance withstandards/company policies/procedures and external regulatory requirements, and that clinical documentation meets these requirements.

Attend/participate in scheduled conference calls and/or meetings and/or internet reporting.

Perform patient evaluation and outline of appropriate plan of care consistent with physician s orders, third party payor requirements and/or expectations of patient.

Perform treatments consistent with skill level and within boundaries of profession as outlined by practice act and APTA practice standards.

Document all related information necessary for outline of treatment plan, treatment, ICD-9 and CPT coding, exercise flow sheets, home exercise programs, patient education, physician reporting and discharge summaries.

Provide accurate and timely reporting of charges consistent with documentation to front office personnel or where appropriate service center directly.

Ensure advancement of knowledge in company business practices regarding clinical and front office staff.

KNOWLEDGE, SKILLS, ABILITIES

Strong interpersonal, oral (includes telephone skills) and written communication skills.

Must be skilled in planning/organization, follow up/control, delegation, problem solving, self-development orientation, organizational behaviors/competencies, and stress tolerance.

Knowledge of basic accounting, finance and business principles.

Must be able to read, analyze, and interpret complex medical record documents

Complete understanding of medical reimbursement and terminology.

Ability to work with disabled individuals.

Knowledge of state collection laws where applicable.

Strong customer service skills.

Ability to use all necessary office equipment, faxes, copiers, etc.

Required to be proficient in Windows based technologies (ex. Word, Excel).

Completion of age-specific competencies and able to demonstrate age-specific treatments provided in clinic and/or location.

Clinical proficiency in treatments consistent with clinic programs.

Understanding of financial accounting reports.

Marketing experience and skill consistent with clinic business practices.

EDUCATION AND CREDENTIALS

Graduate of approved Program of Physical Therapy by APTA and CAPTE or related field of study

2 years of progressive physical therapy practice experience, with at least 1 years in a management role.

Previous experience in facility or health care management or business school related training.

Licensure appropriate to governing body of state licensing board.

Current CPR card.

No previous or current sanctions by federal payors (CMS, Federal Blue Cross, Blue Shield,Champus/Tricare) or other payors inclusive of state workers compensation system.

COMPANY OVERVIEW

Our mission and vision at PT Solutions Physical Therapy is to provide service that exceeds expectations. In doing so, we provide:

  • Professionals endowed with superior technical and customer service skills
  • Facilities which are clean, efficient, and service-oriented
  • Atmosphere of teamwork and compassion for our patients, colleagues and associates
  • Innovation in education and training
  • Community involvement

Our focus is on providing care in an enjoyable customer service environment and treatment delivery unique to each individual and condition.

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Senior Clinic Director

Pt Solutions Physical Therapy
Wichita, KS
Full Time

Published on 11/25/2021

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