Senior Quality Assurance & Compliance Manager

Job Description:

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.
From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, to meticulously built and sourced Best Made, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.
Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.
Work Environment:
At Duluth Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. We also believe that the future of work at Duluth Trading Company includes flexibility. The position will be based in our corporate headquarters, near Madison, WI, but it will offer a hybrid work arrangement allowing the flexibility to work a few days a week from home.
What You’ll Do:

Execute reporting/analysis of vendor performance – initiate quality improvement program as needed
Manage all audit/inspection activities (at Fulfillment Centers and Vendor Base)
Work with vendors/factories to implement timely corrective and preventative actions
Create, maintain, and adjust quality control procedures and processes
Develop a vendor quality inspection process across direct factories and agents
Review rejected shipments – Manage disposition/RTV process
Manage regulatory compliance, social responsibility
Manage factory matrix/ensure accuracy in PLM
Maintain the Vendor Manual and Material & Product Testing Standard Operating Procedure; evolve to stay current with quality needs and regulatory compliance
Travel to factories as appropriate

What We’re Looking For:

Bachelor’s degree in quality assurance, manufacturing or apparel design and development

Equivalent work experience would be considered

10+ years broad based quality assurance related experience in the retail industry. Apparel experience is required, non-apparel and hardgoods in addition is preferred.
Demonstrated experience in logic thinking with a strong attention to detail
Demonstrated experience in strong communication, organization, problem solving, and prioritization skills
Proven record of improving quality related KPI
Demonstrated knowledge and ability to implement innovation into manageable and practical applications
Demonstrated experience working closely with cross-functional partners
Demonstrated experience working in a fast-paced working environment
Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to strict deadlines

Duluth Headquarters Benefits and Perks
As we continue to grow Duluth Trading Company and its house of brands, the perks have perked up, too. We’ve boosted an already impressive benefits package to include: unlimited paid time-off, 12-week full-pay parental leave, paid holiday time for the important observance of Martin Luther King Jr. Day and Juneteenth, flexible schedules, and more! Why’d we go all out? Because our pursuit of a better way means that when it comes to great talent, better perks are a given.
Compensation: $87,780+/Year
Compensation is based on several factors including but not limited to education, work experience, certifications, etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.