SR. HUMAN RESOURCES COORDINATOR

Description:

Key role in HR operations and caregiver file integrity. Facilitates and maintains the entire life-cycle of employment records, from onboarding to termination. Serves as first point of contact for caregivers with HR related questions and requests. Processes personal data and job-related change requests for all caregivers

Required Skills and Professional Competencies:
• Process and detail oriented
• Excellent communication and customer service
• High-level critical thinking and problem-solving
• Experienced in various technology platforms, comfortable learning new ones

Responsibilities include:
• Manage onboarding of new caregivers. Collect documents and credentials, monitor background checks, create employee files.
• Follow up with new hires regarding their documentation requirements, respond to questions. Communicate with managers and recruiters during the onboarding process.
• Manage the storage of HR documents - physical and electronic. Retain and destroy files/documents as per policy guidelines.
• Provide files for internal and external stakeholder requests, including for surveying bodies, governmental audits, and legal proceedings
• Process job-related changes, such as rate changes, job changes, and terminations. Process personal information changes, such as phone/address changes, and tax withholding
• Provide in-person, email and phone service to caregivers and organizational leadership, answering questions and escalating matters as needed.
• Provide login support, user access, and password resets for caregiver-facing platforms
• Provide functional and technical support for Sinai system and HR projects and initiatives.
• Assist with system-wide drills
• Other activities as directed

Experience and Education
• High School Diploma/GED required
• Associates or Bachelor's Degree is preferred
• Four years work experience with Human Resources Benefits, Compensation and/or Payroll systems, or equivalent combination of education and experience