Supervisor Patient Access

Position Summary

Oversees the quality of registrations for both the Admitting and Emergency room registration, ensures twenty-four staffing for the Patient Access Department, evaluates each staff member for quality of performance, monitors training for all new staff members, and ensures all new implementations involving registration are completely tested. Acts as liaison between Patient Access and all departments in HHS. Improve Patient Experience through education and exercise for staff to improve Press Ganey scores. Lastly, increase Point of Service collection for department.

Primary Position Responsibilities

1. Plans, organizes, and coordinates activities in Patient Access.

2. Education and training of Patient Access staff.

3. Scheduling, staffing, and hiring.

4. Assumes PSR Role when needed.

5. Other duties as assigned

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Preferred:

Associate Degree

Minimum Years of Experience (Amount, Type and Variation):

Required:

5 years hospital registration experience

Preferred:

Prior hospital supervisory experience preferred

License, Registry or Certification:

Required:

None

Preferred:

Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM)

Knowledge, Skills and/or Abilities:

Required:

Excellent organizational, management and communication skills, PC skills

Preferred:

Hands-on Hospital Information systems experience

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).