Technical Support Spec I, IT Network Security

Technical Support Specialist I is to oversee and maintain computer hardware and software systems. Specialist aids in resolving technical issues concerning client's daily operation or software infrastructure. A Technical Support Specialist I will also support computer software integration by diagnosing and troubleshooting common problems.

• Perform minor maintenance and repair to Information Technology Services equipment
• Replace cartridges, paper and other consumables as needed on printers
• Provide troubleshooting solutions for computer or operating system issues that affect daily activities
• Install, monitor, and uninstall PCs/Printers/Scanners/Mobile/Peripherals/etc
• Hospital rounding
• Media support
• Work request/orders
• Reporting