Unit Coordinator / CNA or EMT

ABOUT SHERIDAN MEMORIAL HOSPITAL
At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming's stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital's mission of excellence!

JOB SUMMARY
The EMT/UC or the CNA/UC provides organizational and administrative support to patient care units and the healthcare team under the direction and supervision of the Nursing Team Leader or other Registered Nurse in charge of the team and/or unit as well as fulfilling the role of CNA or EMT, as assigned. This position helps to monitor and facilitate activities at the unit nursing station and performs tasks necessary to maintain proper flow of patient care and related documentation. This position supports the healthcare team by anticipating and responding to team requests and patient needs. The EMT/UC or CNA/UC implements directions form the nursing staff and physicians assisting with direct and indirect patient care; assists patients with activities of daily living, provides basic nursing care to patients and assists in the maintenance of a safe and clean environment. This position carries out all aspects of the position using good judgment, problem-solving skills, and interpersonal skills. This position acts as receptionist and must be able to remain professional with a positive attitude under stressful conditions with multiple demands.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Performs Unit Coordinator duties, including admissions and unit clerk functions, to include, but no limited to, the following:
• Interviewing patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information.
• Generating appropriate paperwork on each admission type and in accordance with the requirements of the various ancillary departments.
• Accepting patients for hospital service, both on an in-patient and outpatient basis. Insures appropriate physician documentation is obtained prior to processing patients.
• Obtaining signatures on Conditions of Admission and initiating the advance directive process, updates status of patient's advance directives.
• Providing information to the patient/representative about billing, complaint process, patient rights and visiting hours.
• Approaches family and visitors in a kind and professional manner.
• Provides explanations and verbal reassurances consistently to family and visitors.
• Interacts professionally with co-workers and other healthcare providers.
• Fosters communication between multiple disciplines on behalf of the patient.
• Participates in informal conferences involving the care of patients.
• Communicates ideas for improvement to the unit manager/charge nurse.
• Adheres to SMH Culture of Kindness First Standards.
• Organizes and manages activities to show consideration of the unit as a whole.
• Is aware of the patient's condition and whereabouts when the patient is out of unit.
• Review orders within EMR hourly to ensure X-rays, labs, etc. are completed.
• Transfers calls to RN within an appropriate time from the lab with critical results.
• Makes referral phone calls and follow-up appointments per physician request.
• Assists in recording information for performance improvement activities.
• Assists other staff members as needed with transferring and transporting the patient.
• Demonstrates proficiency in the use of computer systems.
• May be assigned special administrative projects by the nurse manager.
• Pages overhead and through the outside pagers, as required, in a timely, professional, and courteous manner.
• Announces the alarm codes and calls the appropriate responders in a timely, professional manner.
• Maintains the alarm panel as required.
• Maintains current phone, name and room number list.
• Demonstrates proper telephone etiquette. If transferring a telephone call, announce the caller and briefly explains the situation before ending the transfer.
• Cleans the patient's rooms after discharge, including: stretcher, BP cuff, bedside table, Mayo stand, sink area, linens, trash, and floors as necessary.
• Assists nursing staff with compiling patient records for transfers. Understand the necessity of having physician and patient complete all transfer forms accurately.

  Disclaimer: The above description has been designed to indicate the general nature of work performed within this position.
  POSITION QUALIFICATIONS - Education, Experience, & Licensure

  • High school diploma or general equivalency diploma (GED) preferred.
  • Current unrestricted Wyoming Certified Nurse Assistant (CNA) License and/or EMT license required
  • BLS certification required.
  • Central Registry, required.
  • Minimum six months' related work experience.
  • Additional certifications may be required based on unit assignment.
  • Continuing Education per Wyoming State Board of Nursing licensure/certification requirements.
  • Behavior de-escalation training within one year of the position start.

  Department Specific

  • Medical terminology course, preferred.
  • Pediatric Advanced Emergency Assessment, Recognition, and Stabilization (PEARS) certification within one year of hire, required.

  Additional Skills

  • Able to communicate effectively in English, both verbally and in writing
  • Additional languages desirable
  • Basic computer knowledge
  • Demonstrated effective organizational skills

  Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here.