Job Description:
Duluth Trading is seeking a Senior Web Analyst to play a lead role in analyzing online customer behavior and providing insights and recommendations to the business. As a part of the Customer Insights team, the Web Analyst will be responsible for providing customer insights about online behavior and contributing meaningful insights that will inform future digital business strategies. Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.
Work Environment:
At Duluth Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. We also believe that the future of work at Duluth Trading Company includes flexibility. The position will be based in our corporate headquarters, near Madison, WI, but it will offer a hybrid work arrangement allowing the flexibility to work a few days a week from home.
What You’ll Do:
Perform research and analysis, make recommendations to the business, and utilize knowledge gained through hands-on analytical efforts to drive improvements in company understanding and performance
Provide daily, weekly, and monthly reporting, performance monitoring, and insights via dashboards, scorecards, and ad hoc analysis
Participate in site re-designs and enhancements by identifying reporting requirements and site metric goals
Track and analyze website performance, clickstream, and paths to provide data-driven business intelligence
Set up and train cross-functional web analytics business users
Design and analysis of website A/B and experience testing
Assist in front-end user experience testing of new site features, functionality, and workflows
What We’re Looking For:
BS or BA in math, economics, marketing, physical sciences, or another quantitative field.
Equivalent work experience would be considered
2-5 years of experience in analytics-based roles
Level of role will be determined by level of experience
Experience with web analytics, preferably Adobe Analytics
Working knowledge of web analytics implementation, data layer, and tagging methods
Strong analytical and problem-solving skills; others would describe you as curious
Independent and hardworking with a desire to learn
Your resume will stand out if you have:
Understanding of User Experience Tracking Tools (i.e. Hotjar, Quantum Metrics, Full Story) a plus
Experience with data visualization (i.e. Tableau) is a plus
High proficiency with Excel or statistical analysis tools
Understanding of site merchandising, digital retention, or digital acquisition programs (affiliate, PPC, SEO, display, social, email, etc.)
Ability to handle conflicting priorities and meet deadlines in a fast-paced environment
Ability to translate business needs into technical requirements for the tagging expert to execute is a plus
Duluth Headquarters Benefits and Perks
As we continue to grow Duluth Trading Company and its house of brands, the perks have perked up, too. We’ve boosted an already impressive benefits package to include: unlimited paid time-off, 12-week full-pay parental leave, paid holiday time for the important observance of Martin Luther King Jr. Day and Juneteenth, flexible schedules, and more! Why’d we go all out? Because our pursuit of a better way means that when it comes to great talent, better perks are a given.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
